Privacy policy

Privacy Policy

Last updated: March 2, 2025

Shirt Ninja Global ("we," "us," or "our") operates the website www.shirt.ninja (the "Site"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Site, use our services, make a purchase, or otherwise interact with us (collectively, the "Services"). By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy regularly to stay informed about our information practices.

Information We Collect

The types of personal information we collect depend on your interactions with us and include:

  1. Information You Provide Directly:

    • Contact Details: Name, address, phone number, and email.
    • Order Information: Billing and shipping addresses, payment confirmation, email address, and phone number.
    • Account Information: Username, password, security questions, and related security details.
    • Customer Support Information: Details you provide when communicating with us, such as through customer service inquiries.

  2. Information Collected Automatically:

    • Usage Data: Information about your interactions with our Site, including device and browser details, network connection, IP address, and browsing behavior. This data is collected through cookies, pixels, and similar technologies.

  3. Information from Third Parties:

    • Service Providers: Information from vendors and service providers who collect data on our behalf, such as Shopify, which powers our e-commerce platform.
    • Analytics Providers: Data from tools like Google Analytics and Shopify Analytics that help us understand user interactions with our Site.

How We Use Your Information

We use your personal information for various purposes, including:

  • Providing and Improving Services: To process your orders, manage your account, facilitate shipping and returns, and enhance your shopping experience.
  • Marketing and Advertising: To send promotional communications and tailor advertisements to your interests. This may involve using your data to better understand your preferences and behaviors.
  • Security and Fraud Prevention: To detect, investigate, and prevent fraudulent or illegal activities.
  • Customer Support: To respond to your inquiries and provide effective customer service.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect Usage Data, enhance user experience, and analyze website performance. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Services.

Third-Party Services

We utilize third-party services, including:

  • Google Analytics: Collects data on user interactions to help us analyze website traffic and usage patterns.
  • Shopify Analytics: Provides insights into customer behavior and sales performance.
  • Cloud Storage Providers: Data may be stored on Microsoft and Apple servers/cloud services.

These third parties may have access to your personal information as necessary to perform their functions but are not permitted to use it for other purposes.

Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, and data analytics.
  • Business Partners: Partners for marketing and promotional activities.
  • Legal Obligations: Authorities or other entities when required by law or to protect our rights.

Data Security

We implement appropriate security measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access: Request information about the personal data we hold about you.
  • Correction: Request correction of inaccurate personal data.
  • Deletion: Request deletion of your personal data.
  • Opt-Out: Opt-out of certain data processing activities, such as receiving marketing communications.

To exercise your rights, please contact us using the information provided below.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Intellectual Property Protection

We are committed to protecting our intellectual property and respecting the intellectual property rights of others. Our content, including designs, logos, and trademarks, is protected by applicable intellectual property laws. Unauthorized use of our intellectual property is prohibited. To safeguard our assets:

  • Trademarks: We have registered our trademarks to protect our brand identity.
  • Copyrights: Our original content is protected under copyright laws.
  • Patents: Any proprietary technologies are protected through patent registrations.

We also implement internal security measures to protect our trade secrets and proprietary information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: Info@Shirt.Ninja
  • Address: 217 Old Highway 99W, Suite 10, Newberg, OR, 97132, USA

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.